Login

Teneo Studio Desktop

Error type	Error message	Resolution
Login failed	Login failed, please try again	Make sure both username and password are correct
Connect Failure - timeout	Unable to connect to the remote server	The server is not ready, wait a few minutes and try again
System still starting	The server is restarting - please try again later	The server is restarting, wait a few minutes and try again

Teneo Studio Web

Error type	Error message	Resolution
Login failed	Please fill in your credentials	Make sure both username and password are correct
Login failed	Login failed	Make sure both username and password are correct
Login failed	System not ready	The server is not ready, wait a few minutes and try again
	The server is starting. Try again later	Wait a few minutes and try again
Warning	Session Inactivity. Due to inactivity, you will be logged out at timestamp.	Click Stay logged in to keep the Studio session open and return to the currently open page or, alternatively, click Log out now to go to the Login page.